Frequently Asked Questions (FAQs).
What does Flora Gifts & Co. offer?
At Flora, we create thoughtful gifting experiences designed to feel personal and elevated. Our offerings include bespoke wedding and event stationery, premium gift boxes, curated hampers, corporate gifting solutions, custom packaging, and a build-your-own gift box experience — all crafted with attention to detail and a refined aesthetic.
How long do custom orders take?
Timelines vary depending on the level of customization and the size of your order. Most standard custom orders are completed within 7–10 working days, while bulk or corporate orders may take around 10–14 working days. More detailed or large-scale projects may require additional time, which we always confirm with you upfront. From design to final packaging, we ensure a smooth process and keep you updated every step of the way.
What are curated gift boxes?
Our curated gift boxes are thoughtfully pre-designed by our team, combining products that complement each other beautifully for specific occasions. They’re perfect when you want something elegant and meaningful, without going through the customization process.
Can I create a fully custom gift box?
Yes, absolutely. You can build your own gift box by selecting products, packaging, and finishing details to create something truly personal. Our team is always there to guide you and ensure everything comes together seamlessly.
Do you offer corporate gifting?
Yes, we work with brands to create tailored gifting solutions for clients, teams, and events. From branded packaging to fully customized gift boxes, we help you create a lasting impression. For corporate inquiries, we recommend reaching out directly so we can understand your requirements in detail.
Where do you deliver?
We currently deliver across Pakistan. Delivery timelines may vary depending on your location and the nature of your order. For specific delivery details, our team will guide you once your order is confirmed.
What is your return or cancellation policy?
As most of our products are customized, we typically do not accept returns. However, if your order arrives damaged, we will make it right. Orders can be cancelled within a limited timeframe after placement, before processing begins. For full details, please refer to our policy page.
How do I place a custom order?
You can place a custom order through our website or by reaching out to us via Instagram or WhatsApp. Once we understand your requirements, we’ll guide you through the entire process from concept to delivery.
Can you accommodate urgent or last-minute orders?
We always try our best to accommodate urgent requests, depending on availability. If you’re working with a tight timeline, we recommend reaching out to us directly so we can explore possible options.